About Us | Her Story, Our Story, Your Story
Once upon a time, there was a Harvard college student with a vision to transform the way people find what they love by combining technology with the creative touch of style experts. In 2011, her dream came true. Stitch Fix founder, Katrina Lake, shipped the first Stitch Fix order (what we call a “Fix”) out of her Cambridge apartment with a handful of folks and the rest is herstory. Today, Stitch Fix brings convenience and an exclusive shopping experience to millions of men, women and kids throughout the US and UK. As a company, our purpose is to change the way you get dressed, so you can show up to the world as your most confident self. The Stitch Fix experience is not merely curated—it’s truly personalized to everyone we style.
The Blend of Art and Science
Have you ever dreamt of having your favorite outfits saved in your camera roll or shopping cart miraculously surprise you at your doorstep? Well, set your alarm because it’s time to wake up and experience Stitch Fix. We blend the human element of personal styling and individually-selected clothing with proprietary algorithms to deliver wardrobe must-have items and trends straight to your closet. We call this our secret sauce. Our trusted stylists use feedback and data to help clients near and far find pieces that fit their lifestyle, from everyday occasions to special events. We’ve built a transformative and inclusive e-commerce model focused on convenience and personal style to make it radically simple and delightful to discover and buy Instagram-worthy outfits that fit a variety of sizes, budgets and styles.
Begin your Stitch Fix journey with us today—take your style quiz and share your fashion favorites with our expert stylists. Like magic, 5 fabulous pieces will be hand-selected and shipped with you in mind. Have a blast trying on all of your outfits from the comfort of your home. Be sure to keep the yays and send back the nays—shipping exchanges and returns are always free. Have a craving for more fresh finds? Head over to Stitch Fix Freestyle™ to shop your personalized looks or refresh tried and true favorites.